Terms and Conditions – Puztram Casino Hotels & Resorts

By utilizing our website, making reservations, or engaging with casino amenities, you consent to adhere to these Terms and Conditions.

1. Eligibility
Age Requirement: Casino patrons must be at least 21 years old (or the local legal age) and present valid identification.

Reservations: Bookings necessitate precise personal and financial information. Providing false information may lead to cancellation.

2. Bookings & Payments
Deposits/Prepayment: Certain stays may require payment in advance.

Cancellations: Fees will be incurred based on the notice period (refer to booking confirmation).

Refunds: Processed according to policy; casino chips and wagers are non-refundable once play has commenced.

3. Casino Rules
House Rules: Management retains the authority to deny service or withhold winnings if fraud is suspected.

Self-Exclusion: Guests may request limits on gambling or exclusion in accordance with local regulations.

4. Property Use
Conduct: Disruptive conduct (such as intoxication or cheating) may result in expulsion without a refund.

Damages: Guests are responsible for any damage to property incurred during their stay.

5. Intellectual Property
Trademarks: Logos, branding, and content on the website are the property of Puztram. Unauthorized usage is strictly forbidden.

6. Limitation of Liability
We shall not be held liable for:

Lost or stolen items in public spaces.

Gambling losses or financial choices made.

Technical issues on our website (such as pricing errors).

7. Dispute Resolution
Disputes will be settled through arbitration in [Jurisdiction], with class-action rights waived.

8. Amendments
Terms may be updated periodically; continued use signifies acceptance.

Contact: For inquiries, please email [[email protected]] or call [phone number].